I have both OS for Mac (Big Sur) and Windows 11 computers available to me. Ive been unable to find a version of the Canon EOS Utility that will work with this camera. They suggested I contact Canon support for help. I just purchased a used Canon 5D Mark ii. I was on chat with Adobe tech support for 1-1/2 hours, and they weren't able to solve the problem. But Lightroom shouldn't require EOS Utility to operate the 5d Mk III, right? When my camera is connected, I am able to use the Lightroom Import window to navigate to the card in the camera and download images into lightroom.Īnother puzzle piece, is I installed the October 2019 upgrade to EOS Utility, and it also is unable to recognize my cameras. The LCDs touch panel surface facilitates fast, intuitive operation, including AF frame switching, menu and setting changes plus image magnification during Live View shooting and movie shooting. I tested my cameras on an old computer with OS 10.10 and Lighroom 6, and Tethered Capture still works great on that system. The EOS 5D Mark IV camera features a 1.62 million dot, low-reflection 3.2-inch Clear View LCD II monitor for bright, sharp display in a wide variety of shooting situations. EOS Utility and the camera may not communicate normally with a cable other than the EOS DIGITAL camera-dedicated Canon interface cable. For details on system requirements that are compatible with the application, please refer to the Related information. I checked connections, restarted and reconnected the camera, restarted the computer, deleted Lighroom Preferences, updated my camera firmware. Use EOS Utility on a computer with compatible system requirements. Both worked well with Tethered Catpure until these OS and LR upgrades, and now when I start Tethered Capture, it doesn't recognize the camera. I have a Canon EOS 5d Mk II and 5d Mk III. I just upgraded my OS from 10.14 to OS 10.15.2, and upgraded from the 2019 version of Lightroom Classic to the new LR Classic 9.1.
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